[14:05:51] <^demon> sumanah: I got an e-mail from Kevin, so I think all the gsoc students have commit access requests in/completed by now. [14:06:05] thanks ^demon -- yes, I agree. [14:06:22] <^demon> Oh yeah, I keep forgetting you have otrs access now :p [14:06:31] ^demon: I went through OTRS yesterday and marked the queue of people who need code review or access granted [14:06:53] I do not mind redundant confirmation from you, Chad :) [14:08:59] <^demon> I just sent a reply to the one asking for some auth help. Yay only 6 in the queue now :) [14:09:09] ^demon: \o/ [14:09:42] ^demon: you are reminding me of when I did customer service for Salon.com and measured my mood, at the end of the day, by the delta between the queue at the start and the end of the day [14:10:09] staring all day at this homebrew CRM tool [14:12:32] <^demon> otrs is ugly :) [14:12:49] rewrite it [14:12:54] <^demon> Supposedly the upgrade is nicer, but we've got a lot of custom hacks so upgrading's a pita :) [14:14:15] ^demon: are you telling me that we have a bunch of mods to an open source project that we have never upstreamed? arghghgh [14:14:42] ^demon: also, it's a little disconcerting to receive an email signed "Your OTRS Notification Master". No one is my master! [14:15:28] <^demon> I'm not otrs admin, take it up with someone else ;-) [14:16:18] ^demon: I am squarely in "whining, not doing" territory re the signature. wrt the custom hacks, though, I shall indeed chase ops [14:18:57] <^demon> I love that pressing save twice on the note saves it twice :) [14:20:54] that's not very masterful [14:21:17] now I want to use OTRS on a TRS-80 [17:01:49] Anyone in the call yet ? Seems quiet [17:02:22] Or am I an hour early ? [17:02:38] Oh, indeed I am.. [18:25:23] alolita: We can't hear anything through this noise. Maybe move to 2005? [18:42:00] Did I sound like I'm not from the moon that last little bit? [23:56:12] alolita: are you around?