[15:01:35] the other help folks sent me here [15:01:55] hi [15:02:01] other help folks? [15:02:10] Here's the thing. I was logged in to Wikipedia. I wanted to also log in to Wikisource. Couldn't remember my password. After several attempts I thought I'd just change it. When I attempted to do so wikipedia told me I needed to type in my password to change my password. So I logged out and tried "forgot my password" but now it isn't recognizing [15:02:10] my email addy. [15:03:12] It says "There is no email address recorded for user "DHBoggs". [15:04:08] This is very frustrating. I've been a member of wikipedia since early 2000's [15:04:29] logging into wikipedia should normally log you into wikisource, possibly unless something like third party cookies are disabled (?) [15:05:00] I dunno. I had been logged in for a long time. [15:05:09] You can change password by typing your existing one and specifying the new one [15:05:23] Or you can reset password by providing your email address or username and having the new password emailed to you [15:05:32] one is for normal changes, the other is if you forget and can't log in [15:05:36] I couldn't remember the existing one. that was why I logged out [15:06:12] Did you not have an email address associated with your account? [15:06:37] As I said, for reasons unknown to me it isn't recognizing my email addy, but I was sure that it was associated with my account. [15:07:36] Maybe instead of providing the username for password reset, provide the email address you think it has recorded? [15:08:52] hmm okay, how long would it take? [15:09:43] If I request a password reset for my email address, I get an email for each account I have associated with the address almost immediately [15:11:03] Date: Fri, 23 Nov 2018 15:09:17 +0000 [15:11:19] X-Received: by 2002:a25:bc8b:: with SMTP id e11-v6mr16433034ybk.126.1542985757878; [15:11:20] Fri, 23 Nov 2018 07:09:17 -0800 (PST) [15:15:57] Yeah I got nothing. Can't someone just go to my account and fix this? [15:16:46] it's not that simple [15:17:03] if we accepted people joining IRC, specifying an account name and an email to associate it to we'd be massively open to social engineering attacks [15:19:04] there are absolutely people who can just go and `update user set user_email = 'local@domain' where user_name = 'DHBoggs';` but this is not a secure process [15:19:14] I don't understand why this is happening. As I said, I've been a member of Wikipedia since something like 2002. I've logged in and out before. It's just weird. [15:19:38] you have contribs going back to 2006 [15:20:12] do you know any privileged wikimedians? [15:20:15] Ah, well that's prolly about when I joined up. [15:20:55] have you made any edits under that account that link to external identities? [15:21:06] I don't even know what a privileged wikimedian is, unfortunately [15:21:44] I was hoping for someone with fairly significant permissions on-wiki or on the servers/staff [15:21:57] The only edits I've made are as me DH (Daniel Hugh) Boggs [15:22:40] https://wikitech.wikimedia.org/wiki/Password_reset/Confirming_identities [15:23:21] maybe you can try emailing ca@wikimedia.org and asking someone to log into the logs, your account, etc. and see what happened? [15:28:33] okay, I'll try that. Thanks for you help [19:35:39] Oh [19:35:52] May have been me who sent the user here [20:02:48] ToBeCloud, that's okay [20:03:01] I don't expect -en-help and co. to know the details behind this process [21:07:44] :) [21:08:35] Now I do - - although, I guess this should only be offered to established accounts, not 3-edits-and-registered-20-days-ago users [21:09:50] I recommended it to a newbie once and was told not to do that again 😄 [21:10:17] But until today I wasn't even aware that there is a relatively, uh, standardized process for this [21:10:57] yes, no one is going to bother going through that with such a minor account [21:11:15] I would not describe it as standardised