[15:01:03] I cant login, why? [15:01:09] Welcome varnent [15:06:31] The_Photographer: What site? [15:06:58] marktraceur: Alls wm sites [15:07:08] Works fine for me [15:07:21] marktraceur: this is a problem with my account [15:07:25] Ah. [15:07:34] The_Photographer: Have you tried resetting your password? [15:07:43] marktraceur: 5 times [15:07:48] The_Photographer: is it giving a specific error? [15:08:01] yes [15:08:40] I dont underestand why this is taking longer than normal [15:08:56] what error is it giving? [15:09:45] Queued... [15:10:08] strange - the pages show that the acct is done and setup [15:11:22] it says ve.wikipedia.org is processing - but all other sites should in theory work [15:11:40] not working [15:12:00] my only idea is to wait until ve is done [15:12:09] there could just be a backlog on the server [15:12:10] varnent: more? [15:12:16] how long has it been? [15:12:23] varnent: day [15:12:29] hmmm [15:13:14] have you tried a different browser? [15:13:21] clearing the cache in your browser and such? [15:13:36] just running through some things to try [15:13:58] varnent: -_- [15:14:44] someone on WMF tech team may be able to look more into the logs and see if there’s an error there - I’m afraid as a casual volunteer the most I can do is offer troubleshooting steps [15:18:07] I'll try to do that! [15:18:11] * marktraceur feels useful [15:19:24] The_Photographer: The exact error message is "Queued..."? That doesn't seem like our usual useful fare. [15:20:46] The_Photographer: Also, what site(s) were you trying on? [15:20:58] marktraceur: all wikimedia sites [15:21:44] OK [15:21:49] lol @ marktraceur - you’re always useful :p [15:21:50] This is a SUL thing, not a login thing, got it [15:22:04] yes [15:22:24] The_Photographer: It's important to be precise :) [15:22:33] The_Photographer: But you said you can't login, either - is that still true? [15:22:37] marktraceur: there is one wiki that shows his acct is Queued - ve.wiki - but the rest are completed [15:22:59] I see that, yes [15:23:14] lol and that concludes any input I may have :) [15:23:20] marktraceur: still true [15:23:30] I do see an error message. [15:23:47] marktraceur: I cant be precise because this is a very bizard error [15:24:23] I think the error message is because of the silly query params you sent me [15:25:19] Oh gods [15:25:21] We did that [15:25:24] Oh gods [15:25:54] Anyway, it may be that there's a problem with ve.wiki [15:34:48] marktraceur: You're having a visual orgasm? [15:35:19] lol [17:59:48] I cant login in any wm project https://commons.wikimedia.org/wiki/Special:GlobalRenameProgress/The_Photographer [18:06:07] legoktm, ^ [18:42:37] How I could get a unaffiliated cloak? [18:43:41] The_Photographer: Ask Freenode staff, IIRC [18:43:50] The_Photographer: You can get a Wikimedia cloak at https://meta.wikimedia.org/wiki/IRC/Cloaks [18:44:56] marktraceur: could you help me with my login problem? and please Show ME!! what you saw [18:45:06] I can't show you really [18:45:10] But I don't think it's related [18:45:17] legoktm: Can you help The_Photographer with an SUL issue? [18:45:53] marktraceur: Is Chris in the office? :P [18:46:04] marktraceur: show me the source!! [18:46:14] I got a password restore thingy and I need a second pair of eyes [18:46:52] The_Photographer: https://git.wikimedia.org/tree/mediawiki%2Fextensions%2FCentralAuth [18:47:52] source like log [18:48:03] Nemo_bis: not funny [18:48:34] hoo, calendar says possibly not [18:49:25] marktraceur: come on! pastebin the log [18:53:43] No. [18:55:07] The_Photographer: Not sure what logs you are talking about, but they probably contain private data, thus can't be shared [18:55:32] Actually... [18:55:57] The relevant log entry here looks clean [18:57:04] (sensitivity wise, it's obviously very broken still) [18:57:27] hoo: private data like private code :s [18:57:50] 2015-01-20 18:55:23 mw1003 vewikimedia: [5426bffa] /rpc/RunJobs.php?wiki=vewikimedia&type=LocalRenameUserJob&maxtime=60&maxmem=300M MWException from line 366 of /srv/mediawiki/php-1.25wmf14/includes/jobqueue/JobQueue.php: Unrecognized job type 'LocalRenameUserJob'. [18:57:51] There's no private code [18:58:21] marktraceur: I dont care my account in ve. project, you could ignore that [18:58:27] ? [18:58:42] I cannot help you. [18:58:56] Krenair: I dont care my account in ve. project, you could ignore that? [18:59:25] I don't know if there's a way to simply skip the rename on one project. That might not be entirely safe. [18:59:28] Krenair: look like the job is not comming [18:59:54] I say log 'entry', but in reality this is many repeated entries which have flooded the exception log [18:59:55] Krenair: come on, you can do that manually with hardcode [19:00:28] Krenair: simply ignore that project [19:00:31] Krenair: on mw1003? [19:00:53] I'm not going to deploy a change to hardcode your account an exemption. The software is broken. [19:00:53] simply, The_Photographer? [19:01:07] SUL (except for vewiki) [19:01:20] vewikimedia, marktraceur [19:01:27] Oh. [19:01:31] hoo, the central exception.log, multiple servers have attempted to process it [19:02:19] Krenair: you know that you dont need do that, you dont need deploy [19:02:56] The_Photographer: Your grasp on what we actually need seems a bit tenuous [19:03:45] marktraceur: If you do not want to share your visual orgasm, it is very difficult for me [19:03:51] marktraceur: cant [19:03:54] Oh, that one is pretty easy [19:04:00] vewikimedia is a fishbowl wiki [19:04:09] not sure why it has CA accounts linked [19:04:13] that shouldn't be the case [19:04:25] deleting those from localuser will suffice [19:04:27] legoktm: ^ [19:04:35] Don't really feel like doing that [19:05:45] marktraceur: I could help if you give me some shell acount in developp eviroment [19:06:04] I'll email you my production ssh keys ;) [19:06:04] *account [19:06:08] Oh, sure, let me just get you root on the wikimedia servers [19:06:18] hoo: very funny [19:06:55] The problem will get fixed, be patient [19:07:03] and so does not have that extension enabled. ah. [19:07:10] Krenair: Yep [19:07:20] I was only talking about a low-privileged account in development environment [19:07:21] but it might had at some point (accidentally, I guess) [19:07:30] Submit a request for labs access, then [19:07:41] sure [19:08:25] was vewikimedia not a fishbowl at some point? centralauth.localuser lists 140 attached accounts there [19:08:42] Maybe [19:09:05] Deleting all those should be fine, but I'd like to check back with someone [19:09:09] 140 spam accounts [19:10:01] The_Photographer, careful; one of them is you [19:10:08] I was old wikimedia webadmin, rightnow i am not in any Wikimedia Venezuela project [19:10:25] Krenair: active users is low, maybe 20 max [19:13:12] hoo, I think deleting those localuser rows seems reasonable as well [19:13:41] I checked the other fishbowl wikis and it seems vewikimedia is the only one with entries in localuser [19:14:28] I (or whoever will do it) should backup them before deleting them... but I guess that's understood [19:21:46] hoo, copy from labs replicas because I feel more comfortable pasting from there (it should be identical anyway...) - https://phabricator.wikimedia.org/P224 [19:25:08] [[Tech]]; 41.251.104.224; /* about text font in arabic language */ new section; https://meta.wikimedia.org/w/index.php?diff=11021988&oldid=10950738&rcid=5874798 [19:29:49] Maybe Reedy can take a look, hoo [19:30:59] If he agrees that's enough +1s IMO [19:31:23] What about? [19:31:35] Reedy: Delete all the things [19:31:40] Totally [19:31:40] no, see scrollback .P [19:31:57] ^d: Do you care about your vewikimedia localuser entry? :P https://phabricator.wikimedia.org/P224$142 [19:32:25] <^d> Reedy: It's my favorite. [19:32:38] | vewikimedia | Hoo man | 20140301011536 | login | [19:32:41] oh, even I have one [19:32:47] heh [19:32:48] I have 2 [19:32:53] But yeah, they should be good to go [19:33:08] Ok [19:33:26] Will create a bug in a bit to track that and do it [19:33:53] nice [19:34:18] hoo, can't we just do it? [19:34:25] We can [19:34:33] A task as an audit trail isn't the worst idea in the world [19:34:39] true [19:37:58] Hi! Why is my ssh connection to the tool server so very slow each day this time [19:38:20] to the toolserver? [19:39:00] DocTaxonII: you mean tools-login.eqiad.wmflabs.org ? [19:39:22] the old toolserver has been replaced [19:39:36] tools.login.wmflabs.org [19:39:44] tools-login.wmflabs.org [19:40:10] :22 [19:40:48] what is eqiad? [19:41:28] it's each day this time [19:41:39] Where in the world are you? [19:41:45] Can you post a traceroute to tools-login? [19:41:49] DocTaxonII: the name of the data center in Washington [19:42:07] I don't think there's an eqiad in it, mutante [19:42:07] isn't it in San Francisco [19:44:08] unable to open connection to tools-login.eqiad.wmflabs.org Host does not exist [19:44:10] that's ulsfo [19:44:10] https://wikitech.wikimedia.org/wiki/Infrastructure_naming_conventions#Datacenter_Sites [19:44:16] eqiad does not work [19:44:21] you are right, skip the "eqiad" [19:44:33] tools-login.wmflabs.org has address 208.80.155.130 [19:46:03] but 208.80.155.130 does not authenticate [19:46:23] tools-login.wmflabs.org does [19:46:50] don't use the ip address directly [19:47:14] but why is it so slow each day this time [19:47:21] I don't know [19:47:28] [19:41:45] Can you post a traceroute to tools-login? [19:47:30] What OS are you on? [19:47:41] Win 7 [19:47:48] using putty [19:47:56] Open a windows command prompt, type in it [19:48:00] tracert tools-login.wikimedia.org [19:48:10] command [19:48:11] uh [19:48:20] tracert tools-login.wmflabs.org [19:50:52] 1 2 ms 4 ms 2 ms fritz.slwlan.box [192.168.178.1] [19:50:54] 2 10 ms 9 ms 9 ms 217.0.116.73 [19:50:55] 3 12 ms 13 ms 12 ms 217.0.69.66 [19:50:57] 4 16 ms 16 ms 18 ms 217.239.48.158 [19:50:58] 5 22 ms 19 ms 19 ms ffm-b12-link.telia.net [213.248.103.169] [19:51:00] 6 17 ms 17 ms 25 ms ffm-bb1-link.telia.net [62.115.142.6] [19:51:01] 7 110 ms 118 ms 110 ms ash-bb3-link.telia.net [213.155.135.57] [19:51:03] 8 110 ms 114 ms 110 ms ash-b2-link.telia.net [62.115.134.48] [19:51:04] 9 115 ms 115 ms 118 ms wikimedia-ic-308845-ash-b2.c.telia.net [80.239.1 [19:51:05] !pastebin [19:51:06] 32.226] [19:51:08] 10 113 ms 110 ms 110 ms 208.80.155.130 [19:51:09] 11 117 ms 115 ms 115 ms 208.80.155.130 [19:51:43] !pastebin is To avoid overflowing the channel with inane amounts of text, use https://phabricator.wikimedia.org/paste/create/ or other awesome pastebin sites to share code, errors, and other large texts. [19:51:43] You are not authorized to perform this, sorry [19:52:15] wot [19:52:17] I trust: petan.*wikimedia/Petrb (2admin), .*@mediawiki/.* (2trusted), .*@wikipedia/.* (2trusted), .*@wikimedia/.* (2trusted), .*@wikimedia/Krinkle (2admin), [19:52:17] @trusted [19:52:26] oh right, you're @fsf [19:52:27] !pastebin is To avoid overflowing the channel with inane amounts of text, use https://phabricator.wikimedia.org/paste/create/ or other awesome pastebin sites to share code, errors, and other large texts. [19:52:28] Unable to modify db, access denied, link to database isn't valid [19:52:29] pfft. [19:52:31] xD [19:52:33] Even better [19:52:34] fun [19:52:42] DocTaxonI: Where in the world are you? What ISP? [19:52:50] Germany [19:53:05] That traceroute doesn't look bad for the distance [19:53:13] I see [19:53:26] it must have another reason [19:53:48] Yeah, it's ok... mine is worse, for example [19:53:48] tools memory? [19:53:53] With you saying this time of day, and it being evening in Germany, it would seem like it's network traffic/congestion or something related [19:54:04] and the connections are usually ok for me (not always, though :/) [19:54:33] what shall I do? [19:55:28] Have you contacted your ISP? [19:55:42] nano needs 5 minutes to read 592 lines [19:57:12] my bro has the same problem living in another city using another provider [19:57:45] so I don't think it's the problem [19:58:35] Why not? [19:58:36] It's very likely it uses the same connection across the atlantic [19:59:00] surely no labs problem? [19:59:12] I'm not saying it's not labs [19:59:27] Very unlikely to be labs [19:59:30] who can state it? [19:59:48] If you have a VPN or an own server or so, try connecting through it [20:01:06] i'm connecting by router [20:01:29] or hotspot tethering [20:01:40] all the same problem [20:02:17] Hmm. Do we have an easy way of doing a speed tests against tools-login [20:02:33] Reedy: rsync --progress could do [20:02:59] but don't swith it down [20:03:39] it's a little faster now [20:03:54] 20 Z-time [20:05:05] 2,555,904 0% 69.53kB/s 14:52:08 [20:05:11] uh, that looks sad [20:05:20] what does it mean [20:07:02] about the same for production, btw [20:07:46] what does these data mean [20:08:06] Computers suck [20:09:40] hooft (to no surprise) does much better :P [20:09:51] you could paste all that on a phabricator pastebin [20:12:18] mutante: who should paste what? I never had real problems (just minor annoyances) [20:13:01] hoo: DocTaxonII and the trace route results if you think a labs person should check it out [20:13:23] hi, I'm here now. [20:13:56] I still reckon it's likely network related [20:14:10] yeah, probably [20:14:38] vewikimedia is a fishbowl? [20:14:48] yeah [20:14:59] and at one point it wasn't I guess? ugh [20:15:07] yeah, something like that [20:15:37] I'll just wipe it out from localuser/localnames [20:16:18] legoktm: Yeah... but please create a tracking ticket and retain what you deleted (just in case) [20:16:30] ok [20:16:49] do you know what I can do? [20:17:42] if you have a VPN or something to forward your connection through, try that [20:17:46] if not... hardly, no [20:19:06] the returning of one letter lasts more than 5 minutes (!!!) [20:19:49] is here a labs technician? [20:20:13] labs admin [20:20:16] !admin [20:20:26] DocTaxonI: What you could do is try tools-dev instead of tools-login [20:20:51] i cannot connect by tools-dev, don't know why [20:21:51] Does it just time out? [20:21:58] yes [20:22:50] server refused our key [20:24:56] hoo: ok, all done, data is on https://phabricator.wikimedia.org/T87264 [20:25:10] Awesome :) [20:25:35] DocTaxonI: That hardly can happen if your configuration is correct [20:25:45] as your home is shared between these instances [20:28:06] I could connect by tools-dev now, but it's the same [20:34:57] if i opened 2 different ssh, the speed is different, too [20:37:29] can I run the machine on bastion.wmflabs.org:22, too? [20:38:48] you could probably use that bastion as a proxy to access tool labs [20:38:52] if you mean that, yes [20:40:46] okay, bastion does not work [20:40:56] does not work? [20:41:08] cannot connect at all [20:41:19] to login.wmflabs.org too [20:42:28] oh, tools-dev IS bastion [20:42:41] yeah [20:42:46] but we have another bastion [20:43:04] bastion.wmflabs.org [20:43:13] you can always use that to access tools-login [20:43:24] probably, haven't tested, but 99% [20:43:29] this doe not function at all [20:43:47] and now it is very very very very slow [20:44:09] returning one letter over 5 minutes [20:44:15] grrrrrr [20:44:35] where are the technicians [20:45:16] uhm... I guess we are :P [20:45:20] [[Tech]]; 24.38.116.2; /* school */ new section; https://meta.wikimedia.org/w/index.php?diff=11022747&oldid=11021988&rcid=5874974 [20:45:44] [[Tech]]; Hoo man; Reverted changes by [[Special:Contributions/24.38.116.2|24.38.116.2]] ([[User talk:24.38.116.2|talk]]) to last version by 41.251.104.224; https://meta.wikimedia.org/w/index.php?diff=11022766&oldid=11022747&rcid=5874985 [20:46:45] hoo? you are? [20:47:01] we're not labs admins [20:47:15] can you change the memory space of taxonbot [20:47:43] anyhow, why it is so much slow [20:47:50] anyway I can ssh to tools-login.wmflabs.org just fine [20:48:06] No, I'm not a labs admin (and that's good), but I know my way around [20:55:37] it seems running the standard speed now again [20:55:52] till tomorrow :( [22:12:54] ssl_error_bad_cert_domain on www.wikimania.org [22:14:23] Technically it's only a redirect [22:17:04] I see but FF won't process it until you explicitly accept manually. Actually wikimaniaXXXX wikies are covered by the certificate [22:21:38] Hi guys, so I was globaly renamed yesterday and still cant log in in my new account, someone can tell me what is going on [22:21:57] legoktm, ^^ [22:22:40] The_Photographer: hi, I thought I had fixed your account, are you still unable to login? [22:23:05] https://meta.wikimedia.org/wiki/Special:GlobalRenameProgress/The_Photographer [22:24:13] Login error Your account is currently being renamed or merged. View the status. [22:24:27] hmm, let me see [22:25:28] the account on ve.wikimedia.org is still on the last username [22:25:35] it didnt get renamed [22:25:35] The_Photographer: ok, try now? [22:26:03] yes, ve.wikimedia.org is no longer connected to SUL [22:26:28] oh great [22:26:34] now it is working [22:26:38] thanks very much[ [22:26:41] awesome [22:26:42] np :) [22:27:25] legoktm: I need too delete my users and talks pages [22:27:36] Because the history has my old name [22:27:47] The_Photographer: you can ask a steward for help with that in #wikimedia-stewards [22:28:52] The_Photographer, sorry, I was going to ask you earlier when vewikimedia accounts were unmerged to check again, but you had disappeared [22:29:59] oh no problem