[01:02:52] Someguy123: ping [01:03:15] Someguy123: I'm with the operations team here at the WMF and got your email to ops-requests [01:04:14] Someguy123: I have an idea what that issue could be but I'd like some more data; the traceroutes were nice but unfortunately don't give the complete picture :( [05:57:28] manybubbles: are search suggestions disabled on beta.wmflabs.org? I can't get suggestions for "Category:" nor for "A" (except exact match for [[A]]) [05:57:32] http://simple.wikipedia.beta.wmflabs.org [06:31:58] Nemo_bis: I think search might be broken [06:31:59] https://bugzilla.wikimedia.org/show_bug.cgi?id=72332 [06:51:29] makes sense [07:57:24] What causes this sort of issues (which a purge fixes, but an edit doesn't)? http://i.imgur.com/t9hrmlZ.png [08:17:43] [[Tech]]; ArchiverBot; Bot: Archiving 1 thread (older than 30 days) to [[Tech/Archives/2014]].; https://meta.wikimedia.org/w/index.php?diff=10281470&oldid=10260093&rcid=5673868 [14:28:53] I am trying to upload a video to Commons, but it never finishes, even though it says "Finished!" I tried different browsers and computers. Are there issues on Commons now? [14:30:11] Jan_Ainali: which browser? [14:30:22] Jan_Ainali: Reported in -commons too [14:30:42] whym: I tried Chrome, Chromium and Firefox [14:30:44] odder is using IceWeasel and got that issue [14:31:16] Jan_Ainali: Are you using Firefogg? [14:31:27] Oh, no, because Chrome. [14:31:27] OK [14:31:33] MARKTRACEUR: No, I am just uploading a webm file [14:32:35] OK [14:33:03] Jan_Ainali: maybe you can try checking the chunked upload at https://commons.wikimedia.org/wiki/Special:Preferences#mw-prefsection-uploads ? [14:34:50] whym: I do have it checked already. Perhaps I should try unchecking it [14:35:41] That might be it [14:36:47] It actually worked when unchecking it [14:37:31] Luckily the video was only 27 MB [14:37:45] Yeah [14:37:55] odder's is 104MB, so we have a bigger battle ahead there [16:24:00] Hello [17:25:15] hey paravoid I'm here now [17:25:34] if you're here, you can PM me with what I need to provide, and I'll do my best to provide it [17:25:44] Someguy123: I'm about to jump into a meeting [17:25:51] are you experiencing an issue now? [17:26:04] testing... [17:26:13] nope. let me check packet loss though [17:26:17] packet loss on traceroute is expected [17:26:23] and it's not indicative of a problem [17:26:25] last time it suddenly started working at 10 PM, but the packet loss continued [17:26:44] we only care if you see packet loss with our servers, not the intermediate hops [17:27:30] paravoid, I believe it may be time related, or just completely random [17:27:45] but it has consistently been a problem for the past few weeks, and nobody here seems to be able to do anything about it [17:28:38] weeks? [17:28:59] we haven't heard anything from anyone else, so I'd bet against some generalized issue [17:29:06] it's probably localized to your ISP, have you tried contacting them? [17:35:22] I never heard of an ISP which acts on networking issues :P [17:36:06] Unless you can certify they are violating some law (which is possible, in Europe, but not so easy) [17:40:43] I have [17:44:19] paravoid, my ISP is EE, they're well known for terrible customer support, insecure routers, and refusing to fix faults on their network [17:44:26] right now they're doing something weird with wikipedia [17:44:51] nothing is affected other than wikipedia at random times. I've had zero problems with streaming, youtube, skype etc. which are the ones that should be affected [17:45:14] are you reaching our US DC? [17:45:20] I saw a traceroute to bits-lb.eqiad [17:45:39] paravoid, both. [17:45:43] both have the same exact issue [17:45:56] so for whatever reason, it's targetting wikimedia, not just a specific DC [17:48:32] the new frontier of net neutrality: neutral customer support :P [18:01:59] Someguy123: both the forward & reverse traceroutes go via entirely different paths to the two DCs [18:02:34] Someguy123: if you're experiencing issues with both, then either it's not networking that is at fault, or it's something very far from our networks and close to your ISP's network [18:03:11] if it was somewhere in the middle, I could have tried switching paths, just in case [18:03:35] but right now it's just two completely distinct separate paths going via different infrastructure altogether [18:03:42] so it sounds like the issue is very local to your ISP [18:05:14] amsterdam->you goes via tele2 ams/deutsche telekom paris; ashburn->you goes via GTT to Paris, and then Orange France/UK [18:05:25] your screenshots indicate that [18:05:49] you->amsterdam goes via init7, and you->ashburn goes via NTT [18:06:01] so, not much I can do I'm afraid :( [18:22:12] paravoid, not entirely sure how to get anyone with information at my ISP [18:22:24] I called like 5 times and used their live chat several times to ask about IPv6 [18:22:31] do you have IPv6? [18:22:38] every person thought I was talking about the iPhone 6 [18:22:47] and I couldn't get them to put me onto anyone with any information [18:22:47] it sounds to me like you need to switch ISPs [18:23:05] sadly, this is the cheapest and fastest in my area [18:23:23] we pay less than $20/mo for 6mbit (which is the max my line can get sadly) [18:23:34] inc. line rental+uk calls [18:24:31] clearly I'm just going to have to start using a VPN for access wikipedia :| since I find it impossible to actually get anyone with the slightest knowledge about technology at my ISP [18:37:12] Hi. There are some Commons issue with thumbnail paths on the following media: [18:37:57] er wait, I think thumb.php worked on Commons, but not on local project. [18:38:02] Retrying. [18:38:56] Okay so issue is for two medias, thumbnails work on Commons, but not on remote wiki. [18:39:02] * https://fr.wikipedia.org/wiki/Fichier:Gravure_repr%C3%A9sentant_le_tableau_de_Fran%C3%A7ois_G%C3%A9rard,_%22Le_sacre_de_Charles_X_%C3%A0_Reims,_le_29_mai_1825%22_1_-_Archives_Nationales_-_AE-II-3886.jpg [18:39:27] * https://fr.wikipedia.org/wiki/Fichier:Les_derni%C3%A8res_notes_r%C3%A9dig%C3%A9es_par_Robespierre,_saisies_chez_lui_le_jour_de_son_ex%C3%A9cution_34_sur_34_-_Archives_Nationales_-_AE-II-1419_pi%C3%A8ce_a_et_f.jpg [18:39:42] error is The given path of the specified thumbnail is incorrect [18:40:49] instead to return 511px-Les_dernières_notes_rédigées_par_Robespierre,_saisies_chez_lui_le_jour_de_son_exécution_34_sur_34_-_Archives_Nationales_-_AE-II-1419_pièce_a_et_f.jpg as filename it seems to ignore the image file and return 511px-thumbnail.jpg [20:10:28] is there any official guide for writing a wiki bot? [20:11:22] lbertolotti: Maybe https://www.mediawiki.org/wiki/Manual:Creating_a_bot is what you are looking for? [20:12:18] it shouldn't be very complicated [20:12:54] https://en.wikipedia.org/wiki/Portal_talk:Business_and_economics#Bot_malfunction [20:16:41] has anyone here written a bot before? [20:19:24] Yes. [20:38:51] hello everyone, I hae a question please: I am making my own wikimedia site and want to know if there is a native app i can use to aces it on android (like the official wikipedia app) [20:39:12] sorry for type, small netbook [20:39:36] *typo [20:39:38] Pamphagus: i'd know the answer for the commons app, not sure about wp app [20:39:59] mutante: what commons app? [20:40:00] Pamphagus: i onced took the commons app and just made a minor change for the upload server name, and then i could use it for my own wiki [20:40:08] for taking pictures and uploading them to your wiki [20:40:28] try #wikimedia-mobile [20:40:36] thanks will do! [20:41:32] Pamphagus: i meant this one https://www.mediawiki.org/wiki/Wikimedia_Apps/Commons#Status