[14:14:54] Is there someone here that can help me create an account on wikitech? [14:15:22] I can't log in, can't reset the password, but it also won't let me create a new account with the name Bradv, as it says it's already in use. [14:15:46] But this says it's not registered: https://wikitech.wikimedia.org/wiki/User:Bradv [14:16:06] !help ^ [14:16:06] If you don't get a response in 15-30 minutes, please create a phabricator task -- https://phabricator.wikimedia.org/maniphest/task/edit/form/1/?projects=wmcs-kanban [14:19:09] [telegram] bradv: I need about 15 minutes before I can get to a terminal to confirm, but it is likely that the account exists but has never logged into wikitech. [14:19:44] that's possible - when I first attempted this process wikitech wasn't accepting new accounts due to some security issue. So I may have only started the process. [14:20:33] take your time though - I'll be here [14:20:47] [telegram] Developer accounts created using https://toolsadmin.wikimedia.org do not show up in the User namespace in wikitech until they login there. [14:23:10] well then we might have a simpler problem. I don't know my password. [14:30:10] bradv: it looks like the Developer account was created on 2019-07-02. [14:30:35] That sounds about right. You weren't taking new accounts at the time iirc [14:30:48] So how can I reset my password on toolforge? [14:31:05] Let me attach the account on wikitech using some maintenance script magic and then you can try the password recovery screens there [14:31:30] okay cool [14:32:00] T174469 is the bug for this step being needed in case anyone is interested [14:32:00] T174469: LDAP account that is not attached on wikitech has no means for password reset - https://phabricator.wikimedia.org/T174469 [14:34:34] bradv: https://wikitech.wikimedia.org/wiki/User:Bradv -- the account is attached now. Try using https://wikitech.wikimedia.org/wiki/Special:PasswordReset to get a password reset link. [14:35:14] oh yay I got an email [14:35:22] \o/ [14:36:30] I'm in! Thank you so much [14:45:58] yw [17:07:07] !log tools cleared errors on tools-sgeexec-0912.tools.eqiad.wmflabs to get the queue moving again [17:07:11] Logged the message at https://wikitech.wikimedia.org/wiki/Nova_Resource:Tools/SAL