[11:29:36] <marisa_>	 !help Hi there, I am trying to connect to a toolforge instance via ssh and I am getting over and over again following response 'Connection closed by 208.80.155.163 port 22'. I already checked if my private and public keys are correct and also if there is any problem with my firewall or ssh service. But everything seems to be fine. Maybe someone can help me? 
[11:29:36] <wm-bot>	 marisa_: If you don't get a response in 15-30 minutes, please create a phabricator task -- https://phabricator.wikimedia.org/maniphest/task/edit/form/1/?projects=wmcs-team
[11:33:36] <valhallasw`cloud>	 marisa_: that's tools-login.wmflabs.org, right?
[11:33:48] <valhallasw`cloud>	 marisa_: are you running on linux or windows?
[11:36:45] <marisa_>	 yes it's tools-login.wmflabs.org and I'am running on mac
[11:37:43] <valhallasw`cloud>	 marisa_: ok! can you try running   ssh -vvv tools-login.wmflabs.org   ? 
[11:38:56] <marisa_>	 ok, do you need the full output or only the last lines?
[11:39:34] <marisa_>	 These are the last six lines:
[11:39:36] <marisa_>	 debug1: Server accepts key: pkalg ssh-rsa blen 279 debug2: input_userauth_pk_ok: fp SHA256:ypF/j0umxNuWgAHdXSOFL7L6z5Al1K1cV+WdxZMxYvs debug3: sign_and_send_pubkey: RSA SHA256:ypF/j0umxNuWgAHdXSOFL7L6z5Al1K1cV+WdxZMxYvs debug3: sign_and_send_pubkey: signing using ssh-rsa debug3: send packet: type 50 Connection closed by 208.80.155.163 port 22
[11:39:51] <marisa_>	 Ah sorry for the formatting!
[11:40:05] <valhallasw`cloud>	 mmmm
[11:40:23] <valhallasw`cloud>	 so it is accepting the key, but then immediately disconnecting you afterwards
[11:40:56] <marisa_>	 yes, thats why I am really confused
[11:41:21] <marisa_>	 i already run the command before but could't find any problem
[11:43:23] <valhallasw`cloud>	 marisa_: what's your login username on labs/toolforge?
[11:43:31] <marisa_>	 mfn
[11:44:27] <marisa_>	 I also read is https://wikitech.wikimedia.org/wiki/Help:Access#Connection_closed_by_remote_host
[11:44:33] <valhallasw`cloud>	 aha,  sshd[3960]: fatal: Access denied for user mfn by PAM account configuration [preauth]. Did you request and receive access to toolforce yet?
[11:46:43] <marisa_>	 hmmm... I guess! I requested it some time ago and I also can login here with this username: https://toolsadmin.wikimedia.org
[11:47:59] <marisa_>	 or is there a difference between toolsadmin and toolforge?
[11:49:04] <valhallasw`cloud>	 marisa_: toolsadmin is the admin system for toolforge; used to request access to toolforge and to create/administer access to new tools
[11:52:10] <valhallasw`cloud>	 marisa_:  I can't find an access request, so I think you might need to still fill the form on toolsadmin
[11:53:36] <valhallasw`cloud>	 marisa_: https://wikitech.wikimedia.org/wiki/Help:Getting_Started#Get_started_with_Toolforge
[11:54:14] <marisa_>	 aah! ok so, than this is might be the problem. I thought I requested permission (maybe it was a different account) but it it is like a half year ago... So I will request a toolforge membership now and try it again! Thank you so much and sorry that I didn't checked that before!
[12:03:36] <valhallasw`cloud>	 marisa_: interesting project! You should have access now. 
[12:03:39] <valhallasw`cloud>	 For quick querying the database, you can also use https://quarry.wmflabs.org/ (just make sure to add `use wikidatawiki` at the beginning of the query). 
[12:22:43] <marisa_>	 ahh, thank you so much, now ssh login is working fine :)
[12:25:45] <marisa_>	 I already tried quarry, it is really nice, it's just that some of our queries take to long over this interface...
[12:31:07] <valhallasw`cloud>	 marisa_: makes sense! Please see https://wikitech.wikimedia.org/wiki/Help:Toolforge/Database#Naming_conventions for details about the analytics vs web (real-time) clusters.
[12:48:14] <marisa_>	 ah perfect! I 'll do so. Thanks again and have nice day! I will quit now :)
[14:53:04] <Hauskatze>	 web.db.svc.eqiad.wmflabs shards seems to have all quite some lag according to hearbeat
[14:53:08] <Hauskatze>	 *heartbeat